Red Rocket Plumbing (“we,” “our,” or “us”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, redrocketplumbing.com, in accordance with California law, including the California Consumer Privacy Act (CCPA).
1. Information We Collect
We may collect the following categories of personal information:
- Identifiers: Name, phone number, email address, postal address, IP address.
- Commercial Information: Records of services requested, service history.
- Internet Activity: Browser type, device type, referring website, and interaction with our site.
- Geolocation Data: General location based on IP address.
- Inferences: Information used to provide tailored services or marketing.
We collect this information:
- Directly from you (e.g., contact forms, service requests).
- Automatically through your use of our website.
- From third-party services, like analytics providers.
2. How We Use Your Information
We may use the information we collect to:
- Provide, schedule, and fulfill plumbing services.
- Respond to your inquiries or requests.
- Improve and maintain our website and services.
- Communicate offers, promotions, and updates (with your consent).
- Detect, investigate, and prevent security or fraud issues.
- Comply with legal obligations.
3. Sharing of Personal Information
We do not sell your personal information. We may share it with:
- Service providers (e.g., web hosting, customer management platforms).
- Legal authorities, when required by law.
- Third parties, only with your consent.
All vendors and service providers are required to maintain the confidentiality of your information.
4. Your California Privacy Rights
If you are a California resident, you have the right to:
- Know the categories and specific pieces of personal information we collect.
- Request deletion of your personal information.
- Opt out of the sale of personal information (we do not sell personal data).
- Non-discrimination for exercising your rights.
To exercise your rights, contact us using the information in Section 7.
5. Cookies and Tracking
We use cookies and similar tracking tools to improve user experience and analyze website usage. You may disable cookies in your browser settings, but some site features may not function properly.
6. Data Security
We implement reasonable safeguards to protect personal information from unauthorized access, disclosure, or loss. However, no online transmission is 100% secure.
7. Contact Us
To submit a request, ask questions, or exercise your privacy rights, contact us at:
Red Rocket Plumbing
Phone: (760) 927- 0586
Email: [email protected]
Address: 15065 Vista Road Unit B8 Helendale, CA 92342
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” above and post the new version on our website. Your continued use of our site indicates acceptance of any changes.